Privacy Policy

1. WHAT INFORMATION WE STORE
In connection with the Services, we collect and store personal information about and from you when you
– Visit our website
– Register on and use our service and/or website
– Upload music through our service and/or website
– Make payouts 
– Make a payment for additional services such as marketing 
– Contact customer support or in any other way contact us
– Connect to us through third party services
– Connect to third party services via us
– Sign up to one of our newsletters

Music upload and creator data
When you upload music through our service, some additional personal information is provided by you when you do. This includes:
– Audio files
– Track/album titles
– Artwork
– Artist name
– Name of songwriter(s)
– Name of other contributors (if applicable)
– Information on whether you’re a label, artist, manager or producer etc.

We also collect information about how your music streams on distribution platforms.

Usage information
When you use or interact with the Service, we collect information about how the Service is accessed and used. This information includes:
– Information on how you interact with our Service
– Content that you post to the Service; and
– Technical data, which may include URL information, location, session time, cookie data, which ad platform you came from, IP address, and the device and network ID you are using to access or connect to the Service.

Payment Data
When you want to make a payout or make a payment, we may receive information like personal identification number, name, address, VAT-number and whether you’re a private person or a business. We only obtain enough information to be able to make the payout, to comply with our legal (including, but not limited to, tax) obligations and to prevent and detect fraud. 

Information from third party sources
We may integrate with third party sources from time to time and may receive information about you from them.

If you choose to use features provided by Lucille Group that connect to your third party online profiles, accounts or services, we may collect information upon your approval.

2. HOW WE USE THE INFORMATION
We will process your information for the following purposes:
– To administer your account, to enable and provide the Services and, if applicable, provide integration with a third party.
– To provide, personalize and improve your experience and any advertising made available on or outside the Service;
– To make sure the Service is technically functional and to develop new products and services.
– Analyze your use of the Service and how you interact with our ads to be able to make great business decisions.
– To communicate with you for Service related or research purposes via emails, notifications, text messages, or other ways of messaging you, which you have agreed to receive.
– To communicate with you, either directly or through one of our partners, for marketing and promotional purposes via emails, notifications, or other messages, subject to your consent.
– To promote the Service, either within or outside the Service.
– To process your payouts, payments and prevent or detect fraud.
– As otherwise stated in this Privacy Policy.

3. HOW LONG DO WE SAVE YOUR INFORMATION
The data we collect from you will be held for as long as:
– You use our Services
– We have to because of legal reasons and obligations
– We need to process any payments remaining and/or owed to you
– We need to, to prevent fraud and any criminal activity

4. SHARE INFORMATION
We never share or sell your personal data to third parties for their own purposes. We only do this for the purpose of providing you with and enable the Services as well as provide us with services.

Music platforms/services and partners
The information you provide us when you start using our service and upload a song via us, will be used to perform and provide our Service, by delivering it to the music services, platforms and partners. When delivering the music to the platforms, we provide them with:
– Audio file & track/album version (if applicable)
– ISRC (International Standard Recording Code). A unique code created for every individual track.
– UPC (Universal Product Code). A unique code created to summarize the release on a product level.
– Track/album titles
– Artwork
– Artist name and full name
– Name of contributors (if applicable)

Payouts
When requesting to receive a payout, we share your email address, name and phone number and any other information to proceed the payout with our financial service provider, for them to be able to facilitate your payout.

Marketing and advertising
We may share your information with advertising partners in order to send you promotional communications about Lucille Group. If you have agreed to receive newsletters from us, you can unsubscribe to these at any time, by clicking “unsubscribe” at the bottom of the email.

Service providers and others
We may from time to time share your information with service providers to perform functions and process user data and help provide our Services, consistent with this Privacy Policy. Where a third party processes user data on our behalf (e.g., a hosting service provider), it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law. Where a third party processes user data on its own behalf, its processing is subject to its own Privacy Policy and applicable law.

In addition to the above, we may also share your information with third parties for these limited purposes:
– To allow a merger, acquisition, or sale of all or a portion of our assets
– To respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so
– To comply with the requirements of mandatory applicable law
– To protect the safety of any person
– To protect the rights and property of Lucille Group, including to enforce the Agreements and any other terms that you have agreed to
– To address fraud and resolve disputes
– To address security or technical issues
– To publish anonymised or pseudonymised data about the use of the Service
– To allow other companies in the Lucille Group to use your information as specified in this Privacy Policy.

5. TRANSFER TO OTHER COUNTRIES
If you’re a resident of Switzerland or the EEA, you understand that your information may be transferred to and stored outside of that area. The country it is transferred to might not have the same protection laws as your country. However, if we do transfer your information, we will make sure that we protect your personal data in accordance with the GDPR requirements and set up contracts with those parties to ensure this.

6. CHILDREN
We do not let children under the age of 18 to use our Services and therefore, we do not knowingly collect personal information from children. If you are under the age of 18, please do not provide us with any personal information. If you are a guardian of a child under the age of 18 and become aware that your child has provided personal information to us, please contact info@lucillegroup.com and you may request to access any information stored and/or cancel the Service.

7. PROTECT YOUR INFORMATION
We always do our best to maintain administrative, technical and physical safeguards to help protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or disclosure. 

Since the Internet can’t be 100% secure, make sure you protect your password and username to prevent anyone from accessing your information.

8. HOW TO CONTACT US
You are always entitled to receive information on data we have on you, free of charge. You also have the right to request to be erased and to get any inaccurate personal data blocked or corrected. Where we rely on consent to process your data, you can withdraw this consent at any time. Contact us!

To send a request, please contact us at info@lucillegroup.com 

If you have a complaint in relation to the processing of your data, you have the right to lodge a complaint to the supervisory data authority. The contact details of the Swedish supervisory data authority can be found here.

9. CHANGES TO THE PRIVACY POLICY
We may make changes to this Privacy Policy. If we make changes, we’ll notify you by either displaying a notice within the Service or by sending you an email. If the change is minor, we’ll just make the changes here. Please make sure you read the Privacy Policy carefully. If you do not want to continue using our Service under the new version of the Privacy Policy, please terminate your account.

10. COOKIES
We and others working on our behalf employ cookies and related technologies to store information on or read information from your browser or device. They help us improve your experience, our Service and our marketing activities.

More information about how we use cookies, please use this link: https://cookieinformation.com/terms